These terms govern your use of the Karkiya platform. We've written them in plain language so every player in Bangladesh can understand exactly what's expected — from both sides.
You must be 18+, one account per person, play fair, and follow the rules. Karkiya will pay your winnings fast and treat you with respect. Simple as that.
Create AccountSix key areas every Karkiya player should understand before playing
Who can register, age requirements, identity verification, and the one-account-per-person rule that keeps Karkiya fair for everyone.
How deposits work via bKash, Nagad, and Rocket, minimum and maximum limits, withdrawal processing times, and what happens if a transaction fails.
How bonuses are awarded, wagering requirements, expiry periods, and the conditions under which a bonus may be forfeited.
The standards all games on Karkiya must meet, how disputes are handled, and what constitutes a violation of fair play.
Your responsibilities for keeping your account secure, what to do if you suspect unauthorised access, and how Karkiya protects your data.
The circumstances under which Karkiya may suspend or close an account, the appeals process, and how outstanding balances are handled.
By registering an account on Karkiya, accessing the platform, or placing any wager, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and Karkiya.
If you do not agree with any part of these terms, you must not use the Karkiya platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.
These Terms and Conditions apply to all users of the Karkiya platform, including registered players, visitors, and anyone who accesses any part of the site or app. They apply to all games, promotions, wallet transactions, and support interactions on Karkiya.
Plain English: Using Karkiya means you agree to these rules. If something changes, we'll let you know — and continuing to play means you're okay with the update.
To register and play on Karkiya, you must meet all of the following requirements:
Karkiya reserves the right to request proof of age and identity at any time. If a player is found to be under 18, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned to the original payment method.
Important: Underage gaming is strictly prohibited on Karkiya. If you know of anyone under 18 attempting to use the platform, please contact our support team immediately.
Each player is permitted to hold one account only on Karkiya. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is a serious violation of these terms and will result in all accounts being closed and all balances being forfeited.
When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid mobile number linked to your bKash, Nagad, or Rocket account. Providing false information is grounds for immediate account closure.
You are responsible for all activity that takes place under your account. Karkiya will treat any action taken from your account as having been authorised by you unless you have reported a security issue to our support team in advance.
Karkiya may require identity verification (KYC) before processing withdrawals or when unusual account activity is detected. Verification documents may include a national ID card, passport, or other government-issued identification.
Karkiya accepts deposits via bKash, Nagad, Rocket, and bank transfer. All deposits are processed in Bangladeshi Taka (BDT). Deposits are credited to your Karkiya wallet instantly in most cases, though occasional delays may occur due to network issues on the payment provider's side.
Note: Only deposit what you can afford to lose. Karkiya's responsible gaming tools allow you to set daily, weekly, or monthly deposit limits from your account settings at any time.
Karkiya reserves the right to reverse a deposit if it is found to have been made fraudulently, from a third-party account, or in violation of these terms. In such cases, the funds will be returned to the original payment source after any applicable investigation period.
Karkiya processes withdrawals to bKash, Nagad, Rocket, and bank accounts. Withdrawals are sent to the same payment method used for your most recent deposit, or to a verified account in your name.
Before your first withdrawal, Karkiya may require identity verification. This is a standard process to protect players and prevent fraud. You will be asked to submit a copy of a valid government-issued ID. Verification is typically completed within 24 hours.
If a withdrawal is flagged for review — for example, due to unusual account activity or a pending bonus wagering requirement — our team will contact you within 24 hours to explain the situation and resolve it as quickly as possible.
Reminder: Bonus funds must meet the applicable wagering requirements before they can be withdrawn. Real money funds in your wallet are always available for withdrawal without restriction.
Karkiya offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time of the offer, as well as the general bonus rules outlined here.
Karkiya reserves the right to withdraw, modify, or cancel any bonus or promotion at any time. If a bonus is cancelled after it has been accepted, any wagering already completed will be taken into account when calculating any refund or adjustment.
Abuse Warning: Bonus abuse — including creating multiple accounts to claim bonuses more than once, or using strategies designed to exploit bonus terms — will result in immediate account closure and forfeiture of all balances.
All games available on Karkiya use a certified random number generator (RNG) that has been independently tested to ensure fair and unpredictable outcomes. Karkiya does not manipulate game results, adjust odds based on individual player history, or interfere with game outcomes in any way.
Return-to-player (RTP) percentages are published for all games on Karkiya. These figures represent the theoretical long-term return and are not a guarantee of individual session results.
If you believe a game result was incorrect or that a technical error affected your session, contact Karkiya support within 48 hours with the relevant game details. We will investigate and respond within 5 business days.
The following actions are strictly prohibited on the Karkiya platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
Zero Tolerance: Karkiya has a zero-tolerance policy for fraud, collusion, and money laundering. All suspicious activity is reported to the relevant authorities. Karkiya cooperates fully with law enforcement investigations.
You are responsible for maintaining the security of your Karkiya account. This includes choosing a strong, unique password and not sharing your login credentials with anyone — including Karkiya staff. Karkiya will never ask for your password.
Karkiya uses SSL encryption across the entire platform. All data transmitted between your device and our servers is encrypted and cannot be intercepted by third parties. We store passwords using industry-standard hashing and never store them in plain text.
In the event of a confirmed security breach affecting your account, Karkiya will freeze the account, investigate the incident, and work with you to restore access and recover any affected funds where possible. Response time for security incidents is within 2 hours during operating hours.
Karkiya reserves the right to suspend or close any account at any time if there is reason to believe that the account holder has violated these Terms and Conditions, engaged in fraudulent activity, or poses a risk to the integrity of the platform.
Common reasons for account suspension include:
If your account is suspended, you will be notified by email or in-app message. You have the right to appeal a suspension by contacting Karkiya support. Appeals are reviewed within 5 business days.
If an account is closed due to a terms violation, any bonus balances will be forfeited. Real money balances will be returned to the original payment method after any investigation is complete, provided no fraud is confirmed.
You may also close your own account at any time by contacting support. Self-exclusion options are available through the responsible gaming section of your account settings.
Karkiya provides the platform on an "as is" basis. While we work hard to ensure the platform is available and functioning at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.
Karkiya is not liable for:
Our total liability to you in connection with any single incident shall not exceed the amount of your account balance at the time of the incident. Nothing in these terms limits our liability for fraud, death, or personal injury caused by our negligence.
Karkiya may update these Terms and Conditions from time to time. When we make changes, we will update the "Last updated" date at the top of this page and, for significant changes, notify registered players via email or in-app notification.
It is your responsibility to review these terms periodically. Continued use of the Karkiya platform after any changes have been published constitutes your acceptance of the updated terms.
If you disagree with any changes to these terms, you should stop using the platform and contact support to close your account. Any balance in your account at the time of closure will be processed in accordance with the withdrawal terms in effect at that time.
Stay Informed: We recommend bookmarking this page and checking it occasionally, especially before claiming a new promotion or making a large deposit.
If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the Karkiya support team. We're available 24 hours a day, 7 days a week.
For responsible gaming support, account self-exclusion, or deposit limit requests, please visit our Responsible Gaming page or contact support directly. These requests are handled with priority and full confidentiality.
For legal correspondence, please use the email address above and mark your message clearly as a legal inquiry. We will respond within 5 business days.
Now that you know the terms, you're ready to enjoy everything Karkiya has to offer — fair games, fast payouts, and a platform built for players in Bangladesh.